Downtime Is Not An Option
TBwebworks believes that downtime is not an option. Therefore, redundancy is key to keeping all systems up and running 100% of the time. All connectivity and server components in the environment are designed this way. If a single component fails, the equivalent component takes over resulting in no downtime. From power and cooling systems, to drive arrays and network gear, all parts of the system are designed with a backup plan. In the unlikely event you experience issues with your website, simply contact our technical support team to report the problem. Response times are typically within 2 hrs. For more information see support page for more details.
Internet connectivity and bandwidth is also redundant. Providers include Comcast, Cogent, Verizon, Equinox, and Level3, all connecting to the data center using a Fiber-optic backbone. Add gigabit Ethernet cabling and Cisco routing and switching hardware, you can be sure that you will have a continuous connection to the Internet with no loss of bandwidth for your website.