Website Data Center
Climate Controlled Facility
TBwebworks servers are located in a secured climate controlled website data center. Highly trained support technicians man the site around the clock. The technicians onsite typically have fast response times of within two hours. Additionally, access to the building is strictly limited. Typically only technical support staff are allowed onsite. The entire facility is controlled by electronic security systems and motion detecting cameras. At TBwebworks, we insist on security for your data. So you can rest assured that your data is safe with us.
Additionally, the server environment is controlled using multiple Liebert 20 to 45 ton up-flow and down-flow AC units. This allows temperature and humidity levels in the building to remain consistent. In addition, an air filtration system actively removes foreign particles from circulation. A consistently healthy environment for our servers is the result. This also this helps to eliminate any downtime for you. However, if you do experience issues with your website, customers should contact our technical support team to report the problem. Our response times are typically within 2 hrs. For more information see our support page.
Did you ever stop and think about where your website data is stored? Well most webmasters don’t, and that’s OK. They don’t have to. Because, “that’s our job”. The performance and reliability of your website is just important to us as it is to you. That’s why we choose nothing but the best resources to meet that goal. Visit our page on The Network for more information on this topic.